TalentKeepers Reports Rising Employee Engagement a Key Business Priority
More than 60 percent of firms have hired better-skilled employees during the slow economy thanks to the widened labor pool, but many of these companies are concerned about these employees leaving once the economy becomes more prosperous. And trust and loyalty among employees for their employees have dropped over the past year leading to an increasing rate of voluntary turnover resulting in declining levels of customer service, productivity, and missed opportunities.
“Combined, the direct and indirect cost of losing a valued contributor averaged roughly $155,000, as reported by those companies that calculate turnover cost,” Christopher Mulligan, TalentKeepers’ CEO, said. “As more executives understand the real cost of disengaged employees and the drivers of voluntary turnover, support for engagement and retention initiatives will grow.”